Get in touch
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Inboxes
General inquiries
Questions about TrendSuite, the product roadmap, or anything else that does not fit the categories below. We read everything and respond to every substantive question.
hello@trendsuite.aiTypical response: 1 business day
Customer support
Having a problem with your account, a feature, or a connected social account? Share what you are seeing and we will investigate. Bug reports with reproduction steps get triaged fastest.
support@trendsuite.aiTypical response: 4-8 hours (business hours)
Sales: Agency & Enterprise
Interested in the Agency plan or an Enterprise rollout? Talk to us directly: include your company size, the number of seats you need, and any security requirements (SSO/SAML, SOC 2, security review) so we can route you to the right configuration.
sales@trendsuite.aiTypical response: same business day
Security disclosure
Found a vulnerability? Please report it responsibly using this address. All security reports are reviewed by an engineer, not a triage bot. We acknowledge within 48 hours and update you on triage within 5 business days.
security@trendsuite.aiAcknowledged within 48 hours
Trust & legal
Office hours
We are a remote team distributed across multiple time zones. Customer support is staffed Monday through Friday, 9 am, 6 pm PT. Security and abuse reports sent to security@trendsuite.ai are prioritised and reviewed by an engineer as quickly as possible, including outside standard support hours where needed.
Service status
A public status page at status.trendsuite.ai is coming soon. For real-time incident updates in the meantime, subscribe via email: status@trendsuite.ai. We aim to notify subscribers promptly once we have confirmed an incident.